DELIVERY & SHIPPING

How much will I pay for delivery?

 

Standard delivery - FREE
Express Delivery - $14.95
International Delivery - $24.95

 

Australian Delivery timing

 

  • Standard - allow 5 working days (from time of dispatch)
  • Express - allow 2-3 working days for Metropolitan Delivery (from time of dispatch)

 

International Delivery timing

 

Delivery to New Zealand is $24.95. All orders made on www.karenmillen.com.au are charged in Australian dollars.

  • New Zealand - allow 3 working days (from time of dispatch)

If your parcel cannot be delivered for some reason, Australia Post will leave a calling card and you will be able to pick up your parcel at your convenience from your nearest post office. Should your item not arrive within the estimated delivery time please contact our customer service team.

Please note: Expect delivery delays for all online orders placed during SALE/OUTLET SALE PERIOD. Please allow a minimum of 10 business days (after two business days from dispatch) to receive your (national and international) online orders.

 

 

SHIPPING OPTIONS

STANDARD DELIVERY (FREE)

Deliveries will be made within 5 working days (excluding weekends & Public holidays) after you place your order.

Your order will be sent out via Australia Post. You will receive an email with order tracking once your order has been dispatched.

If you are not able to take delivery of your parcel, you will be left a calling card informing you how to rearrange your delivery. Unfortunately you cannot change the delivery address for a redelivery.

 

 

EXPRESS DELIVERY ($14.95)

Deliveries will be made within 3 working days (excluding weekends and Public Holidays) from time of dispatch.

Your order will be sent out via Australia Post. You will receive an email with order tracking once your order has been dispatched.  Your order will be delivered anytime between 9am and 5pm and a signature will be required on receipt.

If you are not able to take delivery of your order, the carrier will leave a calling card informing you how to rearrange your delivery.